Экспресс-почта “РИКА”
  • Working days:
    MON–FRI
    9:00 - 19:00
  • Working days:
    SAT
    9:30 - 14:00

CHANGES IN COST OF SERVICES AND TARIFFS

14.02.2024


Dear Customer! 

We are immensely grateful for choosing our company as a guarantor for delivering your shipments reliably and on time. For 27 years, we have been striving to improve our service and quality, remaining cost-effective for you. In this regard, we would like to inform you about changes in tariffs and additional services that will come into effect as of March 1, 2024:

Tariff name

Tariff up to 0.5 kg, KZT

Every subsequent 0.5 kg, KZT

Delivery term, working days

Delivery area 

City  delivery

1, 600

400

1 – 4

1

Business 

2, 450

400

1 – 4

1

Business special 

3, 010

400

3 – 6

2

Delivery to settlements below the regional  center 

5, 200

550

3 – 10

3


Additional service

Price 

Sending a scanned receipt (photo) and/or a written notification with delivery details to email or WhatsApp

KZT 400 

Return of an original receipt and/or a written notification with delivery details to the address

KZT 1,000

Two attempts of the delivery to the Recipient's address from 09:00 to 18:00

Free of charge 

3rd and each subsequent attempt of the delivery to the Recipient's address from 09:00 to 18:00

KZT 800

Readdressing from 09:00 to 18:00 within the same locality, regardless of the number of delivery attempts

KZT 800

Readdressing from 09:00 to 18:00 to another locality, regardless of the number of delivery attempts

According to delivery tariff 

Return from 09:00 to 18:00 within the same locality, regardless of the number of delivery attempts

KZT 800

Return from 09:00 to 18:00 to another locality, regardless of the number of delivery attempts

According to delivery tariff

Return within the same locality through a order pickup point or "Rikа" office, regardless of the number of delivery attempts

Free of charge

Courier recall for provision of an additional parcel to the delivery on the same day, provided that the courier is still on route

KZT 600

Receipt and delivery of correspondence before 09:00 or after 18:00

KZT 2, 000 additionally to tariff 

For shipments marked "Urgent" for every complete/incomplete 10 kg


KZT 1, 500 additionally to tariff

For shipments marked "From hand to hand  " for every complete/incomplete 10 kg

KZT 1, 500 additionally to tariff

For shipments marked "Tender" for every complete/incomplete 10 kg

KZT 1, 500 additionally to tariff

"Rika" consignment note  are archived in a  month after the shipment is delivered.

Providing information from the archive. Provided upon a written request.

KZT 2, 500

Destruction of the shipment. Carried out upon a written request from the client.

Free of charge

Waiting in the client's office

Courier waiting for pick-up from the Sender's address for 10-15 minutes

Free of charge

Waiting for more than 15 minutes

KZT 950 per every 30 minutes

False courier call

KZT 950

We hope for your understanding and mutually rewarding cooperation. Sincerely yours, Rika LLP

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