Express mail in Kazakhstan for private persons

II TARIFFS FOR EXPRESS DELIVERY OF DOCUMENTS AND PARCELS IN
THE REPUBLIC OF KAZAKHSTAN
FOR INDIVIDUALS


     1. Shipment Express delivery


Name of the tariff

Tariff up to 0.5 kg, KZT

Every next 0.5 kg, KZT

Delivery time, working days

Delivery Zone 

PUOD 1

1 500

500

1 – 4

1

PUOD - Door

2 500

2

Door-To-Door

3 200

2, 3

Intra-city delivery 2

2 000

5002

1 – 2

1

Delivery to residential areas below regional significance

5 650

600

3 – 10

4


Zone

RESIDENTIAL AREAS

1

Delivery within city : Astana 3, Almaty 4, Aktau, Aktobe, Atyrau, Zhanaozen, Karaganda, Kokshetau, Kostanay, Kyzylorda, Pavlodar, Petropavlovsk, Semey, Stepnogorsk, Taldykorgan, Taraz, Turkestan, Uralsk, Ust-Kamenogorsk, Shymkent, Yekibastuz

2

Inter-city delivery: Astana 3, Almaty 4, Aktau, Aktobe, Atyrau, Zhanaozen, Karaganda, Kokshetau, Kostanay, Kyzylorda, Pavlodar, Petropavlovsk, Semey, Stepnogorsk, Taldykorgan, Taraz, Turkestan, Uralsk, Ust-Kamenogorsk, Shymkent, Yekibastuz

3

Delivery to, between and from cities: Zhezkazgan, Konayev

4

Delivery to, between, and from settlements5 not listed in zones 1, 2, or 3


Pickup Points1 – shipments pickup and delivery order point: They operate in the cities of Zone 1. Addresses and working hours are available on the website rika.kz.

Delivery within city2 – cost for shipments over 10 kg is negotiated individually. Delivery terms are indicated without taking into consideration the day of receipt

Astana3 – delivery area covers locations within the bypass road.

Almaty4 – delivery area covers locations within the administrative city boundaries as of 2012.

Settlements5 – please confirm the possibility of delivery from a small settlement with the company’s manager in advance.


     2.    Delivery by land transport

     Items are delivered by land transport between the regional centers of the Republic of Kazakhstan. Delivery time: 6 – 14 working days.

6

  Tariff for land transport delivery

Weight (each full/incomplete kg)

0

25

26

50

51

100

101

200

201

300

301

400

401

500

501+

Tariff per 1 kg, KZT

9750*

387

356

325

294

279

263

By agreement


* – The shipment cost of item weighing from 0 to 25 kg is 9,750 KZT and is fixed and indivisible.


     3.    Additional services for the packaging.

     Specialized packaging (bubble wrap, foam, cardboard and paper materials)

Tariffs for specialized packaging

Weight, kg

up to 5 kg

5 - 10 kg

each subsequent kg

Price, KZT for 1 package unit

1 000

1 500

252



All tariffs are indicated in tenge (KZT), VAT inclusive, and include: the cost of packaging (envelope, delivery note); courier call; two attempts to deliver to the address specified in the invoice; delivery of invoices.

The cost of delivery is calculated based on the volumetric or actual weight.
The heaviest weight is selected for calculation.
The volumetric weight is determined by the following formula: L*W*H/5000, where L is the length, W is the width, H is the height of the parcel.

Shipments that fit into the standard branded "Rika" package are calculated based on actual weight. Shipments that do not fit into the standard branded "Rika" package are calculated based on volumetric weight.

Rika Plastic Bag 2025.png

Size 47*38сm

Note: The delivery time is specified in working days, the pick-up day is excluded. Terms and tariffs for special orders, non-standard shipments, bulky cargo, as well as delivery to localities other than the district center and special courier delivery shall be discussed upon prior request, the price is negotiable. If the "volumetric weight" exceeds the "actual weight", the calculation is made according to the "volume weight".


Additional services:

  • For shipments marked:

    "Urgent" — +2000 KZT in addition to the tariff for every complete/incomplete 10 kg (available only for zones 1 and 2),

    "Deliver on " " 20, "_" hours" (on business days from 9 am to 6 pm) — +2500 KZT in addition to the tariff for every complete/incomplete 10 kg.

  • Delivery notification: 1000 KZT. 

  • Sending delivery notification by e-mail or WhatsApp: 400 KZT (it is mandatory to specify the e-mail address or WhatsApp phone number).

  • Change of address in the same locality (from 9:00 to 18:00): 1000 KZT. The third delivery attempt (from 9:00 to 18:00): 1000 KZT.

  • Repeated call of the courier to return or add items to the previously submitted correspondence during the dispatch day – 600 KZT.

  • Acceptance and delivery of correspondence before 9:00 and after 18:00: +2000 KZT in addition to the tariff.

  • Delivery of items marked:

    " From door to hand” — +2500 KZT in addition to the tariff for every full / incomplete 10 kg.

    "Bid" — +2500 KZT in addition to the tariff for every full / incomplete 10 kg.

  • The cost of providing archival data: 2500 KZT. Archival data is issued upon written request. The company archive accepts the delivery notes after 1 month from the date of delivery.

  • The return of correspondence un-delivered due to incorrect address, absence or relocation of the recipient, as well as fee for forwarding thereof to a new address shall be charged on a "new delivery" basis. 

  • Waiting in the Client's office. The courier shall wait for the correspondence in the Client's office for no more than 10-15 minutes. Waiting for more than 15 minutes: 950 KZT every 30 minutes. Further waiting is at the discretion of the dispatcher.


Please, contact the nearest office of Rika LLP for tariffs and the possibility of delivery to localities not specified herein.


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