Express mail in Kazakhstan for private persons

 TARIFFS FOR EXPEDITED DELIVERY OF DOCUMENTS AND PARCELS IN THE REPUBLIC OF KAZAKHSTAN FOR FOR PRIVATE PERSONS

¹ PVZ – pick up points for receiving and issuing orders (shipments). They operate in the cities of Zone 1. Addresses and opening hours are listed on the website rika.kz

² – The cost of intra-city deliveries weighing more than 10 kg is agreed on a case-by-case basis.

³ – Astana is the delivery area within the bypass road.

⁴ – Almaty is the delivery area within the perimeter of the agglomeration as of 2012.

     2.    Delivery by land transport

     Items are delivered by land transport between the regional centers of the Republic of Kazakhstan. Delivery time: 6 – 14 working days.

* – The shipment cost of item weighing from 0 to 25 kg is 9,750 KZT and is fixed and indivisible.

     Specialized packaging (bubble wrap, foam, cardboard and paper materials)

All tariffs are indicated in tenge (KZT), VAT inclusive, and include: the cost of packaging (envelope, delivery note); courier call; two attempts to deliver to the address specified in the invoice; delivery of invoices.

Note: The delivery time is specified in working days, the pick-up day is excluded. Terms and tariffs for special orders, non-standard shipments, bulky cargo, as well as delivery to localities other than the district center and special courier delivery shall be discussed upon prior request, the price is negotiable. If the "volumetric weight" exceeds the "actual weight", the calculation is made according to the "volume weight".

Additional services:

• For shipments marked:

  "Urgent" - +1500 KZT in addition to the tariff for every full / incomplete 10 kg.,

  "Hand over "__"___20__, "__" hours" (on working days from 9:00 to 18:00) - +1500 KZT in addition to the tariff for every full / incomplete 10 kg.

• Delivery notification: 1000 KZT. 

• Sending delivery notification by e-mail or WhatsApp: 400 KZT (it is mandatory to specify the e-mail address or WhatsApp phone number).

• Change of address in the same locality (from 9:00 to 18:00): 800 KZT. The third delivery attempt (from 9:00 to 18:00): 800 KZT.

• Repeated call of the courier to return or add items to the previously submitted correspondence during the dispatch day – 600 KZT.

• Acceptance and delivery of correspondence before 9:00 and after 18:00: +2000 KZT in addition to the tariff.

• Delivery of items marked:

  " From door to hand” - +1500 KZT in addition to the tariff for every full / incomplete 10 kg.

  "Bid" - +1500 KZT in addition to the tariff for every full / incomplete 10 kg.

• The cost of providing archival data: 2500 KZT. Archival data is issued upon written request. The company archive accepts the delivery notes after 1 month from the date of delivery.

• The return of correspondence un-delivered due to incorrect address, absence or relocation of the recipient, as well as fee for forwarding thereof to a new address shall be charged on a "new delivery" basis. 

• Waiting in the Client's office. The courier shall wait for the correspondence in the Client's office for no more than 10-15 minutes. Waiting for more than 15 minutes: 950 KZT every 30 minutes. Further waiting is at the discretion of the dispatcher.

Please, contact the nearest office of Rika LLP for tariffs and the possibility of delivery to localities not specified herein.