Экспресс-почта “РИКА”
  • Working days:
    MON–FRI
    9:00 - 18:00
  • Working days:
    SAT
    9:30 - 14:00

ADDITIONAL SERVICES

Additional services for our customers


Additional service

Price 

Sending a scanned receipt (photo) and/or a written notification with delivery details to email or WhatsApp

KZT 450 

Return of an original receipt and/or a written notification with delivery details to the address

KZT 1,100

2 efforts of delivery to the same recipient’s address specified in consignment note

Free of charge 

3d and every next effort to the same recipient’s address specified in consignment note

KZT 1100

Readdressing from 09:00 to 18:00 within the same locality, regardless of the number of delivery attempts

KZT 1100

Readdressing from 09:00 to 18:00 to another locality, regardless of the number of delivery attempts

According to delivery tariff 

Return to the sender between 09:00 and 18:00 within the same locality, regardless of the number of delivery attempts, for each full or partial 10 kg

KZT 1 660 

Return from 09:00 to 18:00 to another locality, regardless of the number of delivery attempts

According to delivery tariff

Courier recall for provision of an additional parcel to the delivery on the same day, provided that the courier is still on route

KZT 650

Receipt and delivery of correspondence before 09:00 or after 18:00 

KZT 2,100 additionally to tariff 

For shipments marked "Urgent" for every complete/incomplete 10 kg (avaliable for zones 1&2 only)


KZT 2,100 additionally to tariff

For shipments marked "From hand to hand " for every complete/incomplete 10 kg

KZT 2,600 additionally to tariff

For shipments marked "Tender" for every complete/incomplete 10 kg

KZT 2,600 additionally to tariff

"Rika" consignment note  are archived in a  month after the shipment is delivered.

Providing information from the archive. Provided upon a written request.

KZT 2,600

Destruction of the shipment. Carried out upon a written request from the client.

Free of charge

Waiting in the client's office

Courier waiting for pick-up from the Sender's address for 10-15 minutes

Free of charge

Waiting for more than 15 minutes

KZT 950 per every 30 minutes

False courier call

KZT 950



Additional services for the packaging.


Tariffs for specialized packaging

Weight, kg

up to 5 kg

5 - 10 kg

each subsequent kg

Price, KZT for 1 package unit

1 100

1 600

265


All tariffs are indicated in tenge (KZT), 12% VAT inclusive, and include: the cost of packaging (envelope, delivery note); courier call; two attempts to deliver to the address specified in the invoice; delivery of invoices.

We hope for your understanding and mutually rewarding cooperation. Sincerely yours, Rika LLP



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