ADDITIONAL SERVICES
Additional services for our customers
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Additional service |
Price |
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Sending a scanned receipt (photo) and/or a written notification with delivery details to email or WhatsApp |
KZT 450 |
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Return of an original receipt and/or a written notification with delivery details to the address |
KZT 1,100 |
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2 efforts of delivery to the same recipient’s address specified in consignment note |
Free of charge |
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3d and every next effort to the same recipient’s address specified in consignment note |
KZT 1100 |
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Readdressing from 09:00 to 18:00 within the same locality, regardless of the number of delivery attempts |
KZT 1100 |
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Readdressing from 09:00 to 18:00 to another locality, regardless of the number of delivery attempts |
According to delivery tariff |
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Return to the sender between 09:00 and 18:00 within the same locality, regardless of the number of delivery attempts, for each full or partial 10 kg |
KZT 1 660 |
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Return from 09:00 to 18:00 to another locality, regardless of the number of delivery attempts |
According to delivery tariff |
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Courier recall for provision of an additional parcel to the delivery on the same day, provided that the courier is still on route |
KZT 650 |
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Receipt and delivery of correspondence before 09:00 or after 18:00 |
KZT 2,100 additionally to tariff |
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For shipments marked "Urgent" for every complete/incomplete 10 kg (avaliable for zones 1&2 only) |
KZT 2,100 additionally to tariff |
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For shipments marked "From hand to hand " for every complete/incomplete 10 kg |
KZT 2,600 additionally to tariff |
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For shipments marked "Tender" for every complete/incomplete 10 kg |
KZT 2,600 additionally to tariff |
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"Rika" consignment note are archived in a month after the shipment is delivered. |
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Providing information from the archive. Provided upon a written request. |
KZT 2,600 |
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Destruction of the shipment. Carried out upon a written request from the client. |
Free of charge |
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Waiting in the client's office |
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Courier waiting for pick-up from the Sender's address for 10-15 minutes |
Free of charge |
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Waiting for more than 15 minutes |
KZT 950 per every 30 minutes |
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False courier call |
KZT 950 |
Additional services for the packaging.
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Tariffs for specialized packaging |
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Weight, kg |
up to 5 kg |
5 - 10 kg |
each subsequent kg |
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Price, KZT for 1 package unit |
1 100 |
1 600 |
265 |
All tariffs are indicated in tenge (KZT), 12% VAT inclusive, and include: the cost of packaging (envelope, delivery note); courier call; two attempts to deliver to the address specified in the invoice; delivery of invoices.
We hope for your understanding and mutually rewarding cooperation. Sincerely yours, Rika LLP
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