Экспресс-почта “РИКА”
  • Working days:
    9:00 - 18:00
  • Working days:
    9:30 - 14:00


We take requests for collecting your postal items by our couriers

  • from 9:00 am till 3:00 pm on MON-FRI

  • from 9:30 am till 12:00 pm on SAT (Astana and Almaty)

You also can personally drop off your postal item to RIKA office during its operating hours:

  • 9:00 am to 6:00 pm on MON-FRI;

  • 9:30 am to 2:00 pm on SAT (Astana and Almaty)

When requesting a courier it is necessary to provide the following information:

  • BIN / IIN

  • Company name;

  • Have you signed a courier service contract with us;

  • Actual company address;

  • A contact person’s name and telephone number;

  • Destinations and a number of dispatches.

  • Specify, who will be making the payment (Recipient/Sender). In case of few shipments dispatch – will all shipments to be paid by the Recipient/Sender.

If the Consignee refuses to accept a shipment marked “Payment by the Consignee,” all charges for delivery, delivery to consignee or return of a shipment should be compensated by the Customer.

If the volumetric weight exceeds the physical weight, the calculation should be made according to the volumetric weight indicators.

The formula for calculating volumetric weight is: Length X Width X Height / 5000.

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